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Getting started with some Frequently Asked Questions:

How do I select a kayak?

Selecting a kayak is a big decision. Your Wilderness Systems dealer can also be a great resource in selecting the right boat. Use our Dealer Locator to find your nearest dealer.

There are three basic categories of kayaks: Whitewater, Touring, and Recreational. Within each category there are sub-categories. For example, Touring kayaks can be broken down into transitional touring and expedition touring. Further, there are two distinct types of kayaks - traditional sit-inside or "decked" kayaks, and sit-on-top kayaks. Determining which kayak is right for you begins with determining which of these categories best describes how you want to paddle. Close your eyes and picture yourself paddling for a minute. Where are you? Think about where you would like to paddle the most and compare that to the opportunities that you have in your vicinity.

Whitewater - Negotiating your way through obstacles down a rock-filled creek. Whitewater kayaks are typically short (8 feet or less), fairly narrow, and designed to turn very quickly.

Day touring – Leisurely trips of moderate length, including occasional overnight family trips in moderately difficult conditions. The most versatile category. Day touring kayaks are usually of moderate length (13-15 feet) and width, include ample storage space, and can often be equipped with a rudder or skeg.

Exp touring – The longest trips, in the most adverse conditions, with the heaviest loads. Expedition touring kayaks are typically very long (16 feet or more), fairly narrow, with lots of storage space, designed to track well, and are usually equipped with a rudder or skeg

Recreational – Casual family paddling, after work, on the weekends, at the local lake, in calm conditions. Recreational kayaks are typically medium short (9-12 feet), wide, very stable, and usually feature large cockpit openings.

Sit-on-top – Beach play, or paddling in warm weather, great for those who don’t want to be confined inside a decked kayak. Also great for fishing. Sit-on-top kayaks vary in design, depending on the intended purpose of the kayak in question.

Your best bet will be to find a retailer and try out some different types of kayaks.This way you can tell which type of boat is more comfortable for you and get a better idea of the differences between them.

How do I choose a paddle?

If there was a definite answer, we'd give it to you. But the fact is, choosing a paddle is largely a matter of personal preference. Our best advice? Try a number of different paddles and stick with the one that feels best. Here are some general rules of thumb that may help your decision. Keep in mind, a paddle is an extremely important piece of gear that can make or break the pleasure of a full day on the water. Take the time to decide what works best for you...

When choosing a whitewater paddle:

Shorter paddles work best for beginning boaters, squirt boaters, rodeo playboating, and shallow creeking.
Longer paddles work best for advanced boaters or when you need more power on big water.

When choosing a touring or recreational paddle:

Paddle size is highly dependent on boat size. Wider boats often work best with longer paddles. Sit-On-Top kayaks are often easier to paddle with a longer paddle.
If you paddle fast (i.e., a high stroke rate), a shorter paddle may be more efficient.

Learning to Paddle:

Is it hard to learn to kayak?

Kayaking can be as easy or challenging as you want it to be, depending on your choice of water sites. You can learn the basics for kayaking in protected waters in just a few hours. It's usually best to take a class with a qualified instructor, to get started quickly and safely. With a few basic paddle strokes and some safety skills, you'll be on your way! There are a number of online resources which can help you locate paddling schools near you. Two examples are www.paddling.net or www.americanwhitewater.org.

How can I try kayaking to see if I like it?

Many paddling shops sponsor demo days on protected water in warm weather. This is a chance to test drive a wide variety of kayaks to see how you like kayaking and which type of boats best suits your needs. Paddling clubs may have open houses or events to introduce people to kayaking. You can rent kayaks at many paddling shops and outfitters. Remember; never kayak alone. Taking an introductory lesson can also be a great opportunity to try kayaking and meet kayakers who are just starting out. You might also wish to check out www.paddling.net/trips for suggestions on organized kayak trips for different skill levels.

What should I take when I go kayaking?

The following list shows the items you will need to take paddling:

For Touring/Sea Kayaking:

Essentials:

Boat
Personal Flotation Device (PFD)
Helmet (if paddling in surf)
Neoprene or Nylon Spray Skirt
Quick drying clothing suitable to the conditions
Paddle
Safety Kit
Bilge Pump
Boat Transportation Rack/Cartop Kit
Full water bottle or hydration system

Suggested:

Sunscreen
Whistle
Marine Radio or Cell Phone
Collapsible Spare Paddle
Flotation Bags
Dry Bag

For Unknown Waters Add:

Compass
Map Case with Regional Map
Book on Kayak Navigation

For Recreational Kayaking:

Essentials:

Boat
Personal Flotation Device (PFD)
Quick drying clothing suitable to the conditions
Paddle
Boat Transportation Rack/Cartop Kit
ttle or hydration system

Suggested:

Nylon Spray Skirt
Sunscreen
Whistle
Safety Kit
Bilge Pump
Marine Radio or Cell Phone
Collapsible Spare Paddle
Flotation Bags
Dry Bag

** As always, take a hat, sunglasses, sunblock, and have fun!

Do I have to know how to Eskimo roll the kayak to go kayaking?

Eskimo rolling is a great safety skill. For challenging conditions, such as whitewater or kayaking in large ocean swells, it is important to learn to roll. However, you can enjoy kayaking in less challenging conditions before your roll is perfected. You will normally be introduced to the roll when you take a basic kayaking class. Most people require additional rolling practice or lessons to learn this skill. Rolling is based more on balance and coordination than on strength. With patience and practice, rolling is not difficult to learn.

Do I have to be able to swim to kayak?

No, but it helps. Mostly it's helpful because people who know how to swim are more comfortable in and on the water. Even if you can swim, you should always wear your Personal Flotation Device (PFD) while kayaking.

Shouldn't I be afraid of getting stuck in the kayak?

Many people are afraid of this...until they try kayaking! If you paddle a decked boat and wear a sprayskirt, you learn quickly that you'll fall out of the kayak when you pull the loop on your sprayskirt. In fact, learning to stay in the kayak is an acquired skill! As you feel more and more comfortable in the kayak, you outfit your kayak with foam for a snug fit which makes it easier to roll -- righting the kayak from the upside-down position.

How do I find a kayaking instructor?

Your local Wilderness Systems dealer is the best source of information on qualified instructors in your area. You may also contact the American Canoe Association or American Red Cross for information. When selecting an instructor, be sure to ask about class size and the student:instructor ratio. Ask where the class will be taught and in what water conditions. Look for an instructor who is experienced, and one that carries liability insurance. (Liability insurance companies generally review the instructor's credentials prior to issuing insurance, so this is one indicator of competency.) Instructors are generally certified as either whitewater or sea kayaking instructors by the American Canoe Association. Talk to the instructor to be sure that you feel comfortable with the individual, and that you will be able to progress at a pace with which you feel comfortable. Ask the instructor for names of past students as references. A good instructor will help you feel comfortable and make learning to kayak FUN!

What skills will I learn in my kayaking lessons?

First you learn how to get in and out of the boat. You practice on land, then in a pool, lake or protected water. One of the first things you will learn is how to wet exit or get out of a capsized kayak. This is generally taught early in the lesson because once you try it, you'll see how easy it is. As a result, you'll feel more comfortable and confident as you learn basic paddle strokes, paddling safety and water reading techniques.

Where can I find video resources to help me improve my technique?

A variety of instructional videos are available which can help you improve specific areas of your paddling or develop certain skills. Your local paddling shop should have a selection from which to choose. Another resource for such videos is www.performancevideo.com.

About the kayaks:

What is the weight capacity of a touring kayak?

Many factors influence the amount of gear and the weight your sea kayak can hold. These include: weight distribution, weather factors, paddler weight and size, and skill level. That's why it is difficult to give a specific answer in number of pounds, because there are so many combinations of factors possible. (It's a bit like asking how much weight a backpack can hold.) We rate our touring kayaks with a maximum amount of gear he or she would expect to carry on a trip.

The performance of your kayak, and your comfort in paddling it, will also be affected by the amount of weight and the way the kayak is packed. When packing a sea kayak, try to distribute the weight evenly and keep the weight low within the storage hatches. It is wise to strap down the load to prevent shifting in difficult waters, which may upset the balance. Again, practice, practice, practice!

Can I purchase Wilderness Systems Kayaks direct from the factory?

No, we do not sell boats factory direct. We rely on the best dealers in the business to make our products available to the public. They can help you decide which boat is best for you and explain color choices, options, etc. See our Dealer Locator.

Where can I purchase Wilderness Systems kayaks?

See our Dealer Locator to find your nearest Wilderness Systems retailer.

Are Wilderness Systems factory blems or seconds available for me to purchase?

Though nearly all of the boats we produce are first quality, an occasional blemish makes it through. These boats are most often made available by our dealers to non-profit organizations such as church groups or Scout troops. Sometimes, dealers request boats of this nature and make them available to the public at a reduced cost. Check with your local Wilderness Systems dealer to see if they have any blemished models. You can look up your nearest dealer on our web site. Keep in mind, however, that blems are the exceptions to the rule; you probably won't find one, but if you do, you can save some money.

I am trying to register my boat but I can't find the serial number. Can you help me?

On Wilderness Systems kayaks, the serial number is located near the stern (rear) of the boat, generally engraved in an indention on the right side of the deck.

Kayak care:

How should I store my kayak?

The best way to store your boat is on end, upside down or on its side. Don't hang it by the grab loops, and don't store it in direct sunlight. The color can fade and the plastic can lose its suppleness because of prolonged exposure to sunlight. Use a cockpit cover to keep dust and critters out. Harmony has a Yak Rack made of webbing which is designed to make storing your kayak easy.

How do I get my kayak onto my car rack? Can I load it by myself?

There are many different methods for carrying and loading kayaks. One way to carry your kayak is by placing the upper cockpit edge on your shoulder. Another method is to lift it canoe style, holding it by the thigh braces. To load the boat onto your car by yourself, stand behind the car and rest the bow of the kayak on your rear car rack bar or roof. Move to the back/stern of the kayak (hold onto it!), then lift the stern and slide the entire kayak forward onto the rack.

This same method can work from the side of your car. Rest one end of the kayak on your car, then lift the other end. If you are concerned about scratching your car or kayak, place a towel on the roof or rack for protection. (Minor scratches do not harm the kayak.) Tie your boat securely to the roof rack. Run bow and stern lines directly to your car, with only minimal tension. (These lines are just insurance, in case the lines holding your boat to the rack loosen.) Too much tension on the bow and stern lines can distort the shape of your boat. Your local paddlesports shop can help you find a kayak rack that fits your car and budget.

How should I transport my kayak?

Plastic Kayaks:
If you have flat rack bars, place your kayak either upside down or on edge to lessen the chance of distortion. If you have specially designed kayak carriers as part of an aftermarket rack system, follow the rack manufacturer’s instructions. For most touring kayaks, place the cartop racks under the boat's bulkheads, where the hull is strongest. If that is impossible, place the bars or attachments as close to the bulkheads as you can get them. Whatever the case, tie the kayak securely to the roof rack. While you want your tie-down ropes to be secure, be careful not to make them so tight that you risk distorting the hull-shape of your boat.

As an additional margin of safety, loosely tie down the ends of the kayak by running a rope from the grabloops or security bars to the front and back bumpers of your car. Don’t leave your kayak tied to the top of your car for a long period of time unless it is in transport, and always remember that distortion created by improper storage or transportation is compounded by excessive exposure to heat.

Your local paddlesports shop can help you find a kayak rack that fits your car and budget.

Can I fix a dent in my kayak?

Occasionally kayaks of all types will develop indentations in their hulls - these indentations are sometimes referred to as “oilcanning”, because they tend to pop in and pop out under pressure – similar to an old oil can. Typically these indentations are due to improper storage or transport. Things like storing a boat flat on its hull or tying it on a car rack so that another boat or the rack itself pushes against the hull invite such indentations. They happen because the bottom of the boat is less rigid than other parts, because it is so wide, and flat. It is important to note that it is no less STRONG than the rest of the kayak – only less rigid.

The good news is that oilcans have little or no effect on the way the boat performs – unless you notice an extremely soft or spongy feeling when pressing on this area. Practically, they are more an annoyance than a hindrance. But it is possible to remove them. The solution is to set the boat in the direct sun for a couple of hours (preferably in a grassy yard, not on pavement) with the dented area exposed. This process should be allowed to proceed for at least two hours. When the hull heats up, it usually reforms itself, but you may have to get creative with some weights or braces inside the boat to push the dents back out. Another method is to use your hands to push from the sides of the indentation to allow the center of the dent to pop back into shape. In the absence of sun or in the cooler months one foolproof way to not damage your boat and remove a dent is to use water that has been brought to the point of boiling. This will heat the plastic to a soft state without burning or melting it and allow you to push the dent out. The above methods can also be applied to dents in the side or chine of the kayak. These are often noticed after the boat is removed from vertical transport on a roof rack.

To prevent such dents in the future, be sure to store your boat either vertically, or on its side – never flat on the hull – and to be mindful of the hull during transportation.

Can my kayak be repaired?

Our kayaks are made of either rotomolded linear polyethylene or an ABS composite that we call Airalite. And though both materials are very durable, they can also be repaired if the need arises. Cracks and very deep gouges in polyethylene can be welded with a suitable heat gun, (Commercially available polyethylene welding kits work well, as do air paint stripping guns.), and some spare polyethylene. This link Polyethylene Repair Guide explains the welding process in detail.

How do I clean my kayak?

Your kayak is designed to need a minimum amount of maintenance. If you ever want to wash it, mild soap and water should do the job. Stubborn stains can usually be removed with a pressure washer. Be careful not to remove decals, striping, etc. For tough, tarry dirt, use a little rubbing alcohol. After paddling in saltwater, brackish or polluted water, thoroughly rinse the footpegs and all hardware with plenty of fresh water. You may also use 303 Protectant to add sun protection and bring back shine to your kayak's surface. This works for both plastic and composite kayaks.

What can I do to make myself fit better in my kayak?

Most of our boats come with a comprehensive outfitting system. Consult the instructions that came with your boat to ensure that you are getting the full potential of the existing system. If that isn’t enough, you may also opt to bolster that system with additional padding. Many aftermarket outfitting options are available from a variety of sources. Your local dealer is an excellent place to start.

How can I keep storage compartments dry?

You will want to periodically check that your hatches are watertight. We use a very durable sealant for our bulkheads, but the flexing that occurs during transport and paddling will wear them out over time. Expect to reseal your bulkheads every couple of years.

If your storage compartments leak, first identify where the water is getting in. Are your hatch covers intact and securely fastened? Are your bulkheads sealed well? Are there any deck fittings that have broken or become loose? If the source isn’t obvious, do a "reverse leak test." Begin with a dry boat. Put about a gallon of water in the suspect hatch, seal the cover, then roll the boat around and see where the water comes out. If the leak is coming from a bulkhead, simply reseal it with a clear silicone caulk. You can also use silicone to help seal up any loose deck fittings, though the best option is usually replacement of the part.

What do I do if I think I have a warranty claim?

If you think your kayak may have a warranty issue, first be sure that it is in fact eligible for a warranty. To be eligible, your boat must have been purchased new less than five years ago, and from an authorized Wilderness Systems retailer. Keep in mind that our warranty policy covers materials or manufacturing defects - not damage caused by impact or improper use, or normal wear and tear. This includes damage that results from hitting rocks or other obstacles while paddling. If you think your boat may qualify, begin by contacting the dealer from which you purchased the boat. Have your serial number ready, and be prepared to tell give the date of purchase and a detailed description of the problem and what caused it. Your dealer may then contact us for further advice - at which point we may ask for photos or an even more detailed description of the issue. The more information you can provide, the better.

Warranties on Wilderness Systems kayaks are most definitely uncommon, but when they occur, please be as thorough as you can with the dealer and your Wilderness Systems Warranty representative. Doing so will speed the process immensely, and get you back on the water as soon as possible. Our complete warranty policy can be viewed online. Please review it before you begin a potential claim.

Places to go, people to meet:

Where can I go kayaking?

The best place to find guidebooks on local kayaking areas is at your local Wilderness Systems dealer or outdoor store. Here is an on-line source which lists a number of kayak trips all over the US: http://www.paddling.net/trips/

How can I find a kayaking club?

Ask your local Wilderness Systems dealer or outdoor store for information about clubs in the area. If your area has a sports newspaper or weekend activities section in the newspaper, check the listings for events and clubs near you. National paddling magazines and websites such as americanwhitewater.org are also a good source for information about regional clubs...

Just for kids:

How old should I be to learn to kayak?

Kids from seven to twelve years are at the ideal age to gain the best results. Young people in this age group have generally grown enough to fit smaller kayaks well and have developed the attention span, physical attributes, and fine motor skills necessary to see rapid progress in their skills development. Kids at this age are also mature enough to deal with the solo aspects of the sport, though kayakers should never paddle alone. Take Mom and/or Dad along, so you can teach them what you've learned.

Does Wilderness Systems make kayaks for kids?

Yes we do! Touring kayaking kids should check out the Tsunami 120, and the Ripper. Kids also need PFD's specifically sized for them and a paddle with a smaller diameter shaft which is sized to fit smaller hands. These are all available at any Wilderness Systems dealership.

Further questions:

Do you still have questions after reading the FAQ?

Please see the dealer for all warranty and parts, we do not sell direct. If all else fails and you didn't get the answers from your dealer feel free to contact our Customer Service Team. You can contact our Customer Service department: at (864)859-7518, 9am - 5pm EST., Monday - Friday for support.

Website Disclaimer

Please contact customer service if you have any questions on information posted on this site. Please read our site disclaimer below for additional information on the information contained on this website.

The content on this site is provided with the understanding that Wilderness Systems is not engaged in rendering professional advice and services to the user. All content is provided "as is," without warranty of any kind, either express or implied, including, without limitation, implied warranties of merchantability and fitness for a particular purpose. Wilderness Systems makes no warranties, express or implied, as to the ownership, accuracy, or adequecy of the site content. Wilderness Systems shall have no liability or responsibility for any information published on linked web sites, contained in any content published on the site, or provided by third parties. Wilderness Systems shall not be liable for any indirect, incidental, consequential, or punitive damages or for lost revenue or profits, whether or not advised of the possibility of such damages or losses and regardless of the theory of liability.