FAQ

What do I do if I think I have a warranty claim?

If you think your kayak may have a warranty issue, first be sure that it is in fact eligible for a warranty. To be eligible, your boat must have been purchased new less than five years ago, and from an authorized Wilderness Systems retailer. Keep in...

What can I do to make myself fit better in my kayak?

Most of our boats come with a comprehensive outfitting system. Consult the instructions that came with your boat to ensure that you are getting the full potential of the existing system. If that isn’t enough, you may also opt to bolster that system...

There is no bow foam wall in the front of my boat. Should there be?

You may notice some older recreational models include bow foam flotation while the newer models of these boats does not. After a review of flotation in (brand) recreational kayaks and comprehensive testing against the American Boat and Yacht Council...

Should I be afraid of getting stuck in the kayak?

Many people are afraid of this...until they take a class and learn the “wet exit”, a technique of rolling over and exiting the boat. Gravity isn’t just a good idea, it’s the LAW! Most folks slip easily out of the seat with little or no effort. In...

Replacement Seatbacks

There are two different possible scenarios: 1) The spring & plunger securing the seatback is missing but the seatback is in otherwise fine condition. Click here to see the “symptoms” of a missing spring and plunger. If this is the case you can...

Proper Paddling Position

Reposted from the Wilderness Systems blog, written by James P. Shank As we all know, proper positioning in the kayak can be the key to a successful day on the water, or waking up the next morning in pain, and wondering if we'll live to see the...

Painting and Adding Decals to a Kayak

Let’s start at the beginning. This past summer I decided that I had finally had enough of not being able to put any kind of decals on my 2000 Wilderness Systems Pungo. You see, because of the pebbled surface the only place that any decals would even...

Is it hard to learn to kayak?

Kayaking can be as easy or challenging as you want, depending on your choice of on-the-water environments. You can learn the basic skills for kayaking in protected waters in just a few hours. It's best to take a class with a qualified instructor, to...