FAQ

How do I choose a paddle?

Choosing a paddle is largely a matter of personal preference. There are many sizes, shapes and materials available. If possible, try a number of different paddles and choose the one that feels best. Keep in mind, a paddle is an extremely important...

How do I care for my kayak?

ROTOMOLDED KAYAK CARE Our “roto” kayaks are made of high-density linear polyethylene, which is virtually maintenance free. A minimal amount of care in storage and transporting will help the kayak maintain a like-new condition for many years...

How do I adjust my Wilderness Systems Phase 3 Cockpit?

ADJUSTING YOUR WILDERNESS SYSTEMS PHASE 3 COCKPIT The Phase 3 cockpit in your Wilderness Systems boat is a multi-component system that was designed for comfort, performance and safety. It is important to get all of the components adjusted properly...

How can I keep storage compartments dry?

You will want to periodically check that your hatches are watertight. We use a very durable sealant for our bulkheads, but the flexing that occurs during transport and paddling may wear them out over time. If your storage compartments are wet, first...

How can I find a dealer outside of the U.S.?

If you're interested in purchasing a product from a dealer outside of North America, please use our international distributor locator by clicking here to see if one is available in your country. They can put you in contact with someone locally (if...

Does Wilderness Systems make kayaks for kids?

Yes we do! Kayaking kids should check out the Tsunami SP, the Pamlico 100 and the Ripper. Kids also need PFD's specifically sized for them, clothing that will protect them in the wet environment and a paddle with a smaller diameter shaft and blades...

Do I have to be able to swim to kayak?

No, but it helps. Mostly it’s helpful because people who know how to swim are more comfortable in and on the water. Even if you can swim, you should always wear your Personal Flotation Device (PFD) while kayaking.

Can my kayak be repaired?

YES! Our kayaks are made from a number of different materials that are all repairable. Contact your local dealer or our Customer Service department for the proper repair advice, or view our product instructional videos by selecting Videos on the...

Can I purchase the new Phase 3 seating system separately?

Currently we do not sell the new Phase 3 seating system as a stand-alone accessory for retrofitting or replacing seats on kayaks.