Customer Service

Standing behind every kayak we sell is a team of people much like you.

Looking for help? Need answers or advice? For quickest service, call us at 888-52-KAYAK (888-525-2925), from 10:00 a.m. to 5:00 p.m. EST.

We stand behind all of our kayaks with the assurance of the highest levels of quality, from boat design, all the way through the life of your kayak. Our knowledgeable staff and your local authorized dealer can help you with any issues and help you get back on the water as quickly as possible. We also provide a growing number of online resources to help you quickly find what you're looking for.

Frequently Used Links

• Find Your Serial Number
• Replacement Parts
• Frequently Asked Questions
• Warranty Registration Form
• Owner's Manuals
• Online Order & Shipping Information - Paddles & Parts
• 2020 - Changes to Wilderness Systems Seat Designs
• Helix MD Fact Sheet
• Solo Rudder Kit Instructions
• Help and Product Education Library

Our office hours are Monday through Friday, 9am - 5:00pm EST. Telephone or Fax us at: 888-52-KAYAK (888-525-2925)

• Looking for discontinued models or older catalogs? View the Wilderness Systems catalog archive.